Success with CL CD
Our organization used ConnectLeader Click Dialer to increase our outbound calling by 5x. It was used across the sales organization to …
Overview
What is Koncert?
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now…
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What is Koncert?
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect…
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- No setup fee
For the latest information on pricing, visithttps://www.koncert.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Integrations
- Competitors
- Tech Details
What is Koncert?
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert provides four dialer options aligned to different sales workflows: Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and a Click-to-Call Dialer integrating into CRMs.
Koncert Features
Dialer Logistics Features
- Supported: Single line dialing
- Supported: Double line dialing
- Supported: Triple line dialing
- Supported: Call into server with landline
- Supported: Call into server with VoIP "soft phone"
- Supported: Call into server with mobile phone
- Supported: Predictive dialer
- Supported: Power dialer
Preview Dialer Features
- Supported: Contact preview
- Supported: Dialer-CRM integration
- Supported: Dialer integration to social media
- Supported: SI database integration
- Supported: Call notes & tags
- Supported: Automatic call logging
Core Dialer Features
- Supported: Outbound dialing
- Supported: Inbound routing
- Supported: Custom caller ID
- Supported: Click-to-call
- Supported: Recorded voicemail drop
- Supported: Dialer contact import
- Supported: Campaign & list management
Call Follow-up and Quality Assurance Features
- Supported: Sales emails
- Supported: Follow-up calls
- Supported: Appointment scheduling
- Supported: Calendar sync
- Supported: Dialer reporting & analytics
- Supported: Dialer call recording
- Supported: Dialer call monitoring
- Supported: Dialer compliance
Additional Features
- Supported: AI Parallel Dialer - Power Dialer for Outbound Calling Up to 10 Lines at Once.
- Supported: AI Flow Dialer - The single line dialing platform drives live conversations and improves outbound calling productivity.
- Supported: Remote Sales Floor - Virtual Sales Floor for a call blitz or a ride-along.
- Supported: Automated Caller ID Health - Heat Map monitors daily usage with a scan of Caller IDs’ appearance in real mobile phones.
- Supported: Parking Lot - Parking Lot quarantines bad numbers using workflow rules.
- Supported: Conversation Intelligence - AI scans and detects objections, allowing managers to coach reps at scale.
- Supported: Remote Coach - Sales coaching done at scale. Managers can surf through live calls or listen to call recordings.
- Supported: Quick Connect - Phone tech and AI are embedded in one network, delivering ultra-low latency connects.
- Supported: Automated Local Presence - Local Caller IDs are automatically selected based on prospect’s area code, delivering true local presence and better connect rates.
- Supported: Analytics - Can display performance at a rep level or list level.
Koncert Screenshots
Koncert Integrations
Koncert Competitors
Koncert Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | USA, Canada |
| Supported Languages | English |
Comparisons
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Reviews and Ratings
(9)Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
June 22, 2018
ConnectLeader Click-to-Dial - Solid soft phone
We use ConnectLeader Click Dialer to increase the number of conversations that we can have with our current and prospective customers each day. We use the 'local dialing' technology in order to increase the connect rate, and the 'Click Dialer' tool to increase the speed that we are able to dial it.
- Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
- Click Dialer allows us to use local presence dialing
- Click Dialer allows us to record our own calls for coaching and Quality Control purposes
- CL Click Dialer does not seem to handle phone numbers with extensions very well
- CL Click Dialer has been somewhat cumbersome to align with our call dispositions and activity types to help us track activity the same way that we have in the past in our CRM
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65%
6.5
88.33333333333334%
8.8
83.33333333333334%
8.3
- ConnectLeader Click Dialer gives us a reasonably priced soft phone that we use nearly exclusively, which has a great ROI when it allows us to talk to customers and prospects for 'high-worth' accounts
I have extensively reviewed several dialing technologies, and many offer a comparable 'Click-to-Dial' tool. The real benefit of partnering with ConnectLeader Click Dialer is the opportunity to pair and bundle other prospecting tools that are not offered by other vendors, especially the 'Team Dialer' tool.